Implementation plan for DAM

Making DAM a seamless extension of your brand

Implementing Kontainer generally takes 1-3 months, depending on a client’s complexity. Get a general idea of the implementation process below and discard any steps not relevant to you. During the onboarding phase and beyond, you can book as many support and inspiration meetings as you need.

Kontainer - Customer Care

1. Kick-off session

General run-through and assessment of needs and requirements. Setting out the plan for your Kontainer.

2. Look & feel

Theming your Kontainer to become a seamless extension of your brand, incl. custom fonts and URLs.
Kontainer - Integrations

3. Inspiration & structure

Exploring setups from similar clients and setting up a structure that matched your intended uses.
Custom fields

4. Data tags/search filters

Pro+ plans: Configuring of data tagging categories and defining search filters.
Kontainer - Cloud Based

5. Importing assets

Importing assets and data manually, through automation or both while eliminating duplicates.

6. Automation & integrations

Activating standard plugins and customizing integrations to simplify workflows and reduce errors.
Kontainer - Download sets

7. Template creation

Setting up quick-select download options and data export templates for your users' everyday tasks.
Kontainer - User Permissions

8. User-specific access

Defining permission groups and data access sets. Inviting users and setting up public portals.

9. Rollout & support

After rollout, your Kontainer will grow and change alongside you. We'll check in and keep you updated.
Support and inspiration
We don't put a cap on

Online onboarding meetings

Every client is different, so we always start with a kick-off meeting, and then we continue at your pace. You can book as many online onboarding sessions as you need.

 

Our person-to-person approach means we don’t use chatbots or generic answers. We believe in being present, listening and inspiring you to be a success.

Book sessions
Guides, Tips and tricks

Knowledge base and updates

Our knowledge base is a valuable resource, providing answers to common questions, how-to guides, and best practices to help you navigate our platform effectively.

 

  • Helpdesk
  • Chat and Email
  • Phone support

 

You’ll also receive the latest news, tips, and feature updates straight to your inbox, ensuring you’re always up to date with the latest developments.

A long term solution

Best practise and inspiration

Kontainer adapts and enables changing asset and data workflows as your business grows. The platform’s strength lies in its ability to change over time and scale operations along with you.

 

We’ll show you how similar clients have faced your challenges and workshop custom solutions whenever you face new requirements. With over 20 years in the business, we’re here to guide you.

More about customer success

The implementation of Kontainer was great. We had all the help we needed and lots of inspiration from other clients similar to us.

Andrea Smith, CMO
Customer success

Queries & support

Our support team is always available to help you maximize the potential of your PIM and DAM platforms. We’re here to ensure your success and satisfaction.

 

Feel free to reach out if you need further customization or additional information on any aspect of these onboarding plans!

 

 

 

 

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DAM implementation FAQs

How long does it take to implement Kontainer DAM?

The implementation timeline varies based on the complexity and specific needs of your business, but most setups are completed within 2 to 8 weeks. Our team works closely with you to ensure a smooth and timely deployment.

What kind of support does Kontainer offer during implementation?

We provide comprehensive support, including project management, training, and technical assistance to ensure your team is fully equipped to use the DAM effectively from day one.

Can Kontainer DAM integrate with our existing systems?

Yes, Kontainer DAM is designed to integrate seamlessly with a wide range of systems, including webshops, CMS, ERP, and PIM solutions. Our technical team will work with you to ensure smooth data synchronization and integration.

How customizable is Kontainer DAM for my business needs?

Kontainer DAM offers high customization levels, allowing you to tailor the platform to meet your specific requirements. This includes custom metadata fields, user permissions, and workflows.

What steps are involved in the implementation process?

The implementation process typically involves a needs assessment, system configuration, data migration, user training, and testing. Our team will guide you through each step to ensure successful deployment.