Our support is always ready to help you and your colleagues with your Kontainer

Successful anchoring in your business

Kontainer Customer Success has one goal; ensure your asset and data distribution hubs help your business thrive. Our comprehensive service program includes onboarding, individual consultation, support, self-service and optimization guidance. Improving your asset and data workflows is our priority.

Dedicated Account Manager

Personal guidance and support; book directly in your Account Manager's calendar.

User Guides & Helpdesk

User guides, videos, articles and more. Learn at a pace that suits you.

24/7 Support

Wherever you are, we are available at all hours on chat, phone and email.

Best Practise

Keep up to date with best practice within Asset and Data Management

Tips & Tricks

From structuring to styling, dive into our well of inspirational content

Admin Success Program

Effective onboarding program for new admin users smooth transitions.

Newsletters & Updates

We keep admin users up-to-date and informed as we expand services

Your Plan Overview

Quick access to your current plan, account manager, upgrades and more.

Ongoing Customization

Plan, set up and launch. Then change and reconfigure; we have the bandwidth

guiding you through adoption and optimization

GET STARTED WITH DAM & PIM

Custom implementation and integration

No two people are the same, nor are two businesses. So we tailor onboarding to your company and context.

With +20 years of experience, clients and partners worldwide, we translate your needs into the DAM & PIM solutions that suit you.

The most crucial success factor for tech is user adoption. Our Customer Success team guides you from pre-implementation analysis to setup and launch. SSO, webshops, ERP, Canva, Adobe Creative Cloud, Templafy, etc. – whatever you need, we have a solution.

Read about our GDPR compliant video tool

Maßgeschneiderte Integrationen für Ihren Erfolg

Assets and data popping out from a screen showing Kontainer's combined PIM and DAM

MAKE YOUR BRAND STAND OUT

Get inspiration

Starting from scratch is always daunting; with Kontainer, you never do. We supply demos and inspirational content across industries and subjects. From structuring to styling, we’ve got you covered.

Kontainer interface seamlessly assimilates into your brand. Configuration is quick, and changes are instant. Our DAM solution organizes and stores all your assets. It also includes a page builder for creating brand portals, user guides – anything you want.

We are here to inspire you and guide you every step of the way.

Article: DAM vs. MAM?

Kontainer Info hub

Find answers in our Helpdesk

We continuously extend and update our guides on how to use the Kontainer platform. Check out our manuals and tips in order to get the most out of your DAM solution.

Browse Kontainer Helpdesk