Kontainer is operated in a private cloud in 2 data centers in the EU, sustainability powered by 100% hydroelectric or wind energy generated. Kontainer is designed to run via microservices in a scalable microservice cluster. All files are stored in a mirrored object storage in two data centers with redundant setup and failover plus the third location for backup. All services are divided into network segments, and there is advanced intrusion prevention on all network traffic.
In front of all servers, there is an effective DDoS filter on all traffic. At the network, entrance is a firewall cluster with IDP scanning of all traffic. Firewall security rules are reviewed continuously. All logs and suspicious traffic are reviewed, and action is taken if needed. All network equipment has scheduled firmware updates.
All applications Kontainer use are updated in scheduled procedures, suspicious operations on Kontainer are reviewed, and action is taken if needed.
Kontainer is IT audited annually by Price Waterhouse Cooper’s and certified with an ISAE 3402 built on security controls from 27001 in terms of GDPR on software and network.
Contact us to learn more about our ISAE 3402 certification.
The solution is built up via microservices. All microservices run in a service cluster. This means that all individual parts are very easy to scale up and down as needed.
Storage makes use of object technology and can also be scaled up to very large amounts of data.
The default access to Kontainer is via a standard browser. Kontainer currently supports Chrome, Safari, Edge and Firefox. The system is constantly updated to support the latest browsers. Older browser support is similarly removed where needed.
All microservices and storage is separated in vlans. All access to the platform from outsite firewall is through https based on tls 1.2. Traffic between firewall and main proxy server is encrypted by https based on tls 1.2.
All standard calls in Kontainer are less than 1 second. Advanced searches may take up to 3 seconds.
The following response times will apply:
The speed of data transfer depends on the speed of the download connection. At 1 gbit, the download speed is about 100 MB / s.
Https is used for all file transfers. File transfers can be done either via browser interface or via API call.
It is also possible to download files via WebDav or via the plugins for Microsoft Office and Adobe applications.
When Kontainer develops and deploys new releases, it will be performed in the following steps:
If a customer wants a specific test staging server to test major updates or updates related to customer specific integrations or primary workflows before these live releases this can be added.
In the case of a customer specific test environment, the customer will be notified at least 2 working days before releases come for testing on the customers ‘own test server.
The customer then has 5 days to test fixes/addons on the staging server. If fixes/addons are approved, they will be deployed live, if they are not approved, there will be a new test round on the customer specific test server as soon as the corrections are made. All test rounds will have the same notification intervals. When deploying new releases on live there will be no down time.
Before start-up, it is specified in collaboration with the customer which type of tasks can be defined as critical integrations and Major updates
There is an additional price for customer-specific test server
Communication to the customer about releases